Contact Us

We’re here to help

We have endeavoured to make all information you need to visit us available on our website – if we haven’t provided the information you would like please contact us below!

Do not use this form to report crime, contact West Midlands Police.

School booking enquiries

You can find information on school bookings, including our live booking calendar here.

Please use the booking enquiry form for all school visit enquiries.

Venue hire enquiries

You can find information on venue hire, including sleepovers, ghost hunts, and corporate hires, here.

Please fill out a booking enquiry form through the venue hire enquiry page.

Feedback

If you would like to leave us general feedback please click here. We also appreciate all Google and TripAdvisor reviews!

Our address is:

The Lock-up
Steelhouse Lane
Birmingham
B4 6BJ 

Tel: 0121 609 1700

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
woocommerce_cart_hash	Session	Helps the store determine when cart contents/data changes.
woocommerce_items_in_cart	session	Helps the site determine when cart contents/data changes
wp_woocommerce_session_	2 days	Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.

Functional

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
_ga	2 years	This helps us see how many people visit our site by tracking if you’ve visited before and which pages you have looked at.
_gat	10 minutes	This measures the amount of data sent around people’s demographic data to Google, so that Google’s servers can still work.
_gid	24 hours	This helps us see how many people visit our site by tracking if you’ve visited our site before.